Lauren Reed
Marketing/Administrative Assistant, Optimal Outcomes LLC
Saint Petersburg, FL 33701
Phone (727) 895-8902 x201
Bio
Lauren has been an essential member of the Optimal Outcomes team since June 2023, serving as a Marketing/Administrative Assistant. In this multifaceted role, Lauren coordinates marketing strategies and supports business operations for the healthcare real estate development firm. She is responsible for creating and managing marketing materials, overseeing social media content, updating the company website on WordPress, and executing email campaigns through HubSpot. Additionally, Lauren plays a key role in project management, vendor coordination, client communication, and administrative tasks, including financial recordkeeping with QuickBooks and Bill.com. Her work has greatly contributed to brand consistency and operational efficiency within the company.
Before joining Optimal Outcomes, Lauren gained valuable experience in healthcare administration as a Senior Front Office Assistant at Bayfront Health St. Petersburg. In this role, she handled confidential patient data, managed insurance queries, and supported patient referrals while ensuring HIPAA compliance. She also previously worked as a Guest Coordinator at Urban Nirvana Spa & Salon, where she managed customer relationships and front-desk operations using the Zenoti CRM software. Lauren's diverse background, which also includes experience as an Assistant Personal Trainer, has helped her develop strong skills in content creation, project coordination, and client engagement.
Education