Mary Chan
Vice President of Operations, Colliers
Philadelphia, PA 19103
Phone (215) 928-7525
Mobile (215) 301-1691
Property Types
Office
Markets
Philadelphia
Bio
Mary is a strategic Human Resources and Operations leader with oversight of all office operations and HR operations within the Greater Philadelpia Region. She guides and oversees the HR operations of 150+ employees and independent contractors. Develop and manage all HR functions, including full life cycle of recruiting, hiring, staff performance reviews, compensation and terminations, retention, policy and procedure development/compliance, benefits administration, HRIS management, and EEOC reporting. Work closely with parent company to manage and extend brand reputation, ensuring brand recognition. With seven direct reports, manage/administer operational budgets.
Accomplishments
• Champion company-wide adherence with regulations, laws, and performance standards. Enhanced compliance and staff performance by updating company policies and procedures.
• Improve morale for staff and management. Utilize comprehensive understanding of employee relations and emotional intelligence to build motivation and morale, inspiring increased productivity.
• Contribute to technology innovations and HR operational efficiency. Launched a corporate intranet allowing employees easy access to documentation, benefits access, and company newsletters. Redesigned the onboarding and training program.
• Consistently lower costs and improve processes. Negotiated and implemented new employee benefit plans, renegotiated equipment leases, and initiated transformation to “paperless culture.”
• Implement and manage a full cycle HRIS system
Education:
MBA | Finance
Holy Family University
B.S. | HR and Marketing
Holy Family University
Certification | Organizational Leadership and Management
Temple University
Memberships & Involvements:
SHRM - Society for Human Resource Management
