Mike Shaff
Senior Vice President Operations, The Americas, OUTRIGGER Hospitality Group
Honolulu, HI 96815
Phone (808) 921-6841
Property Types
Hospitality
Bio
As Senior Vice President Operations, The Americas, Mike Shaff will lead both the hotels and resorts operations for The Americas region with a focus on creating positive guest experiences through programming, renovations and repositioning, while driving strong financial performance to ownership. Shaff also assumes oversight of the Hawai‘i Vacation Condos by Outrigger division.
Shaff joined Outrigger in 2017 as vice president operations for Waikiki with a resume of nearly 15 years in hospitality with KSL, including director of asset management for KSL Resorts – specifically overseeing four luxury resorts in Southern California and Arizona, each with different ownership and management complexities. He also served as the general manager of major luxury resorts in California, Miami and Arizona.
At Outrigger, Shaff led the repositioning and renovation of Waikiki Beachcomber by Outrigger; the transformation of the iconic Outrigger Reef Waikiki Beach Resort; and is currently leading significant renovations at Outrigger Kona Resort and Spa and the OHANA Waikiki East by Outrigger.
