FedEx Office began as Kinko's, founded in 1970 by Paul Orfalea. The company expanded rapidly through franchising before being acquired by FedEx Corporation in 2004. This merger created a comprehensive shipping and printing service provider. Today, the company operates as a division of FedEx Corporation offering printing, copying, and shipping services. Unlike competitors that use franchise models, all locations are corporate-owned. The brand maintains a significant presence across North America with numerous retail locations providing both individual and business solutions.